Recent Posts

Tips for Winterizing Your Home

10/12/2017 (Permalink)

Winterizing Your Home

Fall is finally here! The leaves are changing, there’s a crisp coolness in the air, and our favorite pumpkin spiced-flavored treats line store shelves once more. We all look forward to fall’s festivities, and now that Halloween is over the winter Holidays are approaching fast. You have just a few weeks left to prepare your home for winter. Preparing can help ensure you’re cozying up by the fireside worry-free once cold weather rolls around. 

Decorating and meal-prepping might be the first things on your mind when it comes to preparing your home for the colder months Here are important fall maintenance tips that can make all the difference once winter’s first freeze hits.

  1. Clear out your gutters

All those colorful leaves falling from the trees sure are pretty — but they also pile up pretty quickly in your home’s gutters.

Even if you have gutter guard silt or excess debris can lead to clogs (or ice dams in wintery conditions), which can prevent gutters from draining properly. In turn, there’s a chance water could seep into your home since it has nowhere else to escape to, causing a multitude of issues like damage to your valuables, mold growth, and even structural rot.

Before winter hits, clear your house’s gutters of leaves and any other debris that might’ve accumulated during the summer months. It also helps to run water through the gutters afterward to check for any leaks or misalignments that could damage your home. Don’t forget to check the down spouts.

  1. Inspect for air leaks

Things like damaged weather stripping and small cracks in your home’s structure allow warm air to escape, causing your heater to go into overdrive to keep your place warm.

The solution to your chilly house and high utility bills is pretty simple: before it gets wintery outside, inspect your home’s windows, doorways, and any other places where air might be able to enter or exit.

You can use caulking to stop leaks in the stationary components of your home (like a crack in your doorframe) and weather stripping to insulate the moving components (like windows and doors).

  1. Have your heating system checked

Home just doesn’t feel like home if a malfunctioning heater is leaving you with the chills. And in parts of the country with freezing temps, it can be a much more serious situation.

That’s why it’s wise to have a licensed contractor come out to inspect your heater at least once a year, especially before the weather outside becomes frightful. Ask about the condensate drain line. “Is it clear?” “Is there an operating float switch?” Consider a moister detector that will alarm if water gets more than a 16th of an inch deep. This will let you know you have a potential problem.

  1. Prepare your pipes

Get to know where the pipelines in your house are located and make sure to inspect them every autumn (at least).

Simply patch any small leaks with heat tape to help reduce weaknesses that might cause the pipe to burst in freezing weather. And you can further protect any exposed outdoor pipes by insulating them with foam or rubber pipe wraps, which can be found at your local hardware store.

For larger leaks or pipeline problems, it’s always a good idea to play it safe and call the pros.

Also prepare them when you leave for the long weekend to Grandma’s Turn the main valve off it can be the difference between a $800 repair and on in the tens of thousands of dollars. When you come back turn on slowly to prevent a sudden increase in pressure known as water hammer.

  1. Drain any outside faucets and irrigation systems 

Speaking of bursting pipes, it’s important to pay attention to the water systems immediately outside your place too. Undrained water in outdoor faucets and irrigation systems can expand when frozen and cause a pipe to burst.

Draining faucets is simple enough: just pack away your garden hoses in the garage for the winter and let out any remaining water — easy as that!

Irrigation systems, on the other hand, often vary in the way they should be maintained. It’s best to call a professional who has experience with underground water systems, just to cover all your bases.

  1. Have your roof inspected

For your safety, a full-blown roof inspection should be done professionally. The cost to hire an inspector can be as low as a little over $200 and can prevent seriously hefty repair expenses down the line if a winter storm wreaks havoc on your roof and you don’t have sufficient insurance coverage to cover repair costs.

Cut branches that overhang the roof or rubbing against the roof this can damage and cause problems for your home as well

Reinforcing and protecting your roof now can help you avoid a whole host of hazards, like air and water leaks, water damage, mold, and more — all of which could put a damper on your seasonal festivities (and your wallet).

  1. Restock cold-weather home essentials

Key items like rock salt or kitty litter, snow shovels, space heaters, extra batteries, and heated blankets can help make your home both more functional and comfortable during wintertime. Stock up on these helpful winter wares ahead of time to help avoid any extra hassle or stress come holiday season. You can also be prepared with a ready kit like the ones available at the Red Cross 

Related link: Tips for Before, During, and After a Winter Power Outage

  1. Take a peek at your homeowners insurance

Believe it or not, your homeowner’s policy could come to the rescue for a whole host of cold-weather mishaps. Whether a hailstorm leaves holes in your roof, a vandal breaks into your home and destroys valuables while you’re out holiday shopping, or the weight of snow and ice results in structural damage to your house, homeowners insurance could help pay to repair or replace your losses. Have a conversation with your agent about the “what if’s” and what you should be covered for.  

If you do all these and still have a Fire, Water, or Mold Damage to your home or business, call SERVPRO of Grosse Pointe. We make it “Like it never even happened." 

Locally Owned Company with National Resources


As a locally owned and operated business, SERVPRO of Grosse Pointe is strategically located to respond quickly to your Fire Emergency. When an emergency occurs in Grosse Pointe, Grosse Pointe Farms, Grosse Pointe Park, Grosse Pointe Woods, Harper Woods, Warren, Madison Heights or Detroit, we have the resources and personnel to help. Call us today! (313) 882-5499

Why You Should Call SERVPRO of Grosse Pointe for Sewage Cleanup

8/31/2016 (Permalink)

Water Damage Why You Should Call SERVPRO of Grosse Pointe for Sewage Cleanup Pictured here a sewage backup in a business. Make sure you call SERVPRO of Grosse Pointe for any residential or commercial sewage backup you may have.

The Dangers of DIY Sewage Cleanup

If you’re like most homeowners, when faced with a task or question you probably head to the internet for answers…that’s how you found this article! And if you’re dealing with backed-up sewage, it only takes a few seconds of searching to find hundreds of articles describing how to clean-up sewage.

It goes like this:

** Put on some rubber gloves

** Scoop out the waste

** Take some water and bleach solution and apply it to the affected areas

** Let it dry

Most articles will throw out a warning saying “if you’re not sure whether you can do it, or don’t have the proper equipment, it is best to call a professional”. That’s where you would call SERVPRO of Grosse Pointe.

We’d like to throw out another warning!

Cleaning up raw sewage on your own is something you should never do!
Here’s why:

#1 – It can be deadly! – That’s not meant to scare you, it’s simply the truth. Raw sewage commonly contains nasty bacteria, viruses and parasites that can cause serious illness and even death if contracted. It could contain things like salmonella, giardia, E-coli, round worms, tetanus, and hepatitis-A. You don’t have to be the head doctor at the Center for Disease Control and Prevention to know that’s a list of nasty stuff that you don’t want anything to do with.

#2 – It can be hidden. – Any SERVPRO of Grosse Pointe crew member can tell you stories about customers that decided to clean-up their own feces only to call in weeks or months later complaining about smells and disfigured walls, cabinets, and floors. Sewage will find its way into any and all porous surfaces. Even things like drywall and cabinetry aren’t safe. And it’s not as simple as just spotting the sewage with your eyes. It requires state of the art equipment, which SERVPRO of Grosse Pointe has, to identify areas that have been damaged by sewage. So unless you have an infrared detection system handy and know how to use it, call SERVPRO of Grosse Pointe.

#3 – It can be costly. – Times are difficult for everyone and money is tight. It’s easy to justify doing it yourself instead of paying to have SERVPRO of Grosse Pointe clean and disinfect for you. But today’s shortcut is tomorrow’s nightmare! Again, you’re dealing with a toxic situation that if not handled properly can create very real health dangers for you and your family. Not only that, if not properly mitigated, you could be looking at a serious mold issue in the not so distant future on top of all of the other issues described above. And if you think sewage cleanup is costly, wait until you’re stuck with a bill for mold remediation services! At least your sewage clean-up is covered by insurance…that’s not typically the case if you’ve got mold and it’s the result of you not taking appropriate measures when dealing with the sewage issue that created the mold!


So, if you’ve stumbled upon this article due to a sewage back-up that’s spilled into your home or office, do yourself a favor and call us, SERVPRO of Grosse Pointe. Our technicians are certified to perform raw sewage cleanup and can provide you with peace of mind knowing the area affected is professionally cleaned.

Locally Owned Company with Valuable Resources

As a locally owned and operated business, SERVPRO of Grosse Pointe is strategically located to respond quickly to your water damage emergency and your mold cleanup. When there is mold in a home or business in Grosse Pointe, Grosse Pointe Shores, Grosse Pointe Park, Grosse Pointe Farms, Grosse Pointe Woods, Harper Woods, Hazel Park, Warren, or Madison Heights, we have the resources and personnel to help get your home or business back together. Call us today, (313) 882-5499!

Understanding the Process and Reducing Risk During Biohazard Cleanup

7/28/2016 (Permalink)

Biohazard Understanding the Process and Reducing Risk During Biohazard Cleanup SERVPRO of Grosse Pointe is certified to remove and cleanup any biohazard situation.

Dissecting Biohazard Cleanup: Understanding the Process and Reducing Risk

By Tim Reifsteck

When compared to a fire or water loss, property damage resulting from a suicide, murder or unattended death poses greater risk and complexity for the adjuster, the biohazard cleanup company, and of course, the policyholder. Many cleaning and restoration companies will offer bioremediation services, but only those that specialize in this area, like SERVPRO of Grosse Pointe, truly understand the science and intricacies of the bioremediation and decontamination process. In order to minimize risk for the insurance carrier and ensure the safety of the policy holder, it’s important to realize the inherent challenges of bioremediation and the processes and standards that every biohazard cleanup professional must adhere to.

Am I liable for an improper biohazard cleanup?

At some point in their careers, insurance professionals may have experienced sticker shock from a bioremediation claim. How could the biohazard cleanup of a single room cost more than recovering an entirely flooded home? It might be tempting to retain a trusted property damage restoration company at a lower cost, but doing so may put the insurer at risk for a lawsuit.

Consider a recent case where a general cleaning company was hired to sanitize a home after 600 pounds of deer meat rotted in a family’s garage due to a power outage. Following the cleaning, the homeowners reported that the rotting stench still remained throughout the house and that some family members became ill. Experts who were brought in to investigate the situation determined that the enduring smell and sickness resulted from inefficiencies in the cleaning process, such as the failure to seal concrete surfaces.

Why is bioremediation so complex?

Many biohazard situations pose grave health risks to policy holders and cleanup companies because of the potential exposure to bloodborne pathogens. One out of every 24 people has Hepatitis B, Hepatitis C or HIV and these pathogens can survive in a deceased person for a considerable amount of time – up to 16 days after death, depending on the temperature and surrounding environment. Exposure to bloodborne viruses can occur due to direct contact with non-intact skin, accidental injury from biological fragments, inhalation and exposure from splashes of blood or bio fluid to the eyes, nose, or mouth. Considering the health risks, bioremediation specialists must follow stringent employee safety regulations and meticulous decontamination procedures that most cleanup crews are not accustomed to.

Separately, biohazard situations can lead to hidden dangers that an average property restoration technician might not even consider. For example, in a water damage emergency, floor boards and drywall might be removed because they are visibly warped and unsalvageable. Then the rest of the structure can be dried out. In contrast, blood can seep through grout and in-between floorboards, even through subflooring. There is no other way to clean the damage but to remove all affected materials – if new wood floors are installed over the blood spill or if tiles are simply wiped down, the remaining bio matter can spread disease, release odors and further damage the property.

How do I evaluate a bioremediation provider?

To determine whether or not a company is qualified to handle a biohazard situation, insurance professionals need a deeper understanding of proper bioremediation standards and what it takes to fully decontaminate a property. These are the key things to inquire about when choosing a vendor for a biohazard cleanup:

OSHA Compliance – These regulations are in place to protect the biohazard company employees and to prevent injury and potential liability for all involved. All supervisors and field technicians should be trained in the following OSHA programs: Bloodborne Pathogens, Personal Protective Equipment, Hazard Communication, Asbestos Awareness, Heat Illness, Fall Protection, Lift Safety, Lock Out – Tag Out, and Power Tool Safety. A common misstep among restoration companies is that they only comply with the OSHA Bloodborne Pathogens Standards, instead of all the aforementioned areas.

EPA and State Environmental Agency Compliance – The disposal of medical waste must be in accordance with federal, state and/or local regulations. Not all biohazard remediation companies are licensed to transport or store medical waste so it’s essential to understand if/how they comply with the local and national standards. The cleaning company can incur hefty fines if medical waste is not disposed of properly. Also, employees need to be trained in the proper use of cleaning agents – this can be more complicated than it seems, as many agents will become inactive if not measured and diluted properly.

Reporting/Testing – A reputable company should be able to deliver a detailed report which catalogs every step of the cleanup process. This should include photos of the entire process as well, so the policy holder and adjuster understand why some structural materials needed to be removed, what was disposed, why the employees went through a certain amount of protective equipment, etc. They should also have equipment available to check for non-visible but active biological fluids and other contaminants so that it is certain when an area is considered disinfected.

Sensitivity Training – Dealing with a flood or fire can be extremely traumatic, but it does not compare to the loss of loved one. During these traumatic situations, the family members often stay at home so it is imperative that the workers in their home are compassionate and considerate. The biohazard cleanup specialists at SERVPRO of Grosse Pointe understand the need for the family to deal with only one point person in order to avoid confusion or conflicting updates. They have been trained to eliminate alarming language from their vocabulary and speak empathetically with the policyholder.

When it comes to biohazard remediation, there is no quick solution. The fact that there are no laws protecting policy holders through a biohazard cleaning process puts the responsibility on the insurance carrier to work with bioremediation specialists who follow strict safety standards and cleanup procedures. If the insurance carrier directs the cleanup process and even one of the above points is neglected, they might be held liable for any further health and property damages resulting from the improper cleanup. It is important to remember that you can’t put a price tag on the peace of mind that a policy holder needs after a traumatic crime or death occurred in their home or place of business.

Locally Owned Company with Valuable Resources

As a locally owned and operated business, SERVPRO of Grosse Pointe is strategically located to respond quickly to your water damage emergency and your mold cleanup. When there is mold in a home or business in Grosse Pointe, Grosse Pointe Shores, Grosse Pointe Park, Grosse Pointe Farms, Grosse Pointe Woods, Harper Woods, Hazel Park, Warren, or Madison Heights, we have the resources and personnel to help get your home or business back together. Call us today! (313) 882-5499

Information provided by: http://www.claimsjournal.com/news/national/2013/10/22/238753.htm

The Importance of Hiring Professional Carpet Cleaners

7/13/2016 (Permalink)

Cleaning The Importance of Hiring Professional Carpet Cleaners Pictured is our SERVPRO of Grosse Pointe crew doing a carpet cleaning job at a Walton Wood Senior Living Center.

The Importance of Hiring Professional Carpet Cleaners

Professional carpet cleaners are the only people who should be trusted to do the job. Anyone with less experience or certification will likely not do the job correctly. And their carelessness could end up costing a lot more in the end. 

Carpeting is typically one of the most long-term investments in the home. Most people associate high-cost flooring with tile, marble or hardwood, but carpet can carry a high price tag as well. There are various fibers and matting to choose from, as well as the padding beneath it. When it’s all said and done, it can cost just as much if not more than some other options. Once that investment is installed, great care should be taken to keep it in the best condition possible. This will mean regular vacuuming in high-traffic areas and regular maintenance from professional carpet cleaners.


Why should someone always hire professional carpet cleaners?

Professionally trained technicians have certification in all types of fibers and construction, so they know which products and equipment to use and how to employ them properly. The technician can assess the area for any spot treatment that may be necessary and will know which tools and specialized products to use. They will also be aware of the correct methods to complete the job effectively. Technicians will also inform the customer of ways that they can prolong the life of their carpeting and how to properly treat spills and accidents should they occur.


What can happen if someone doesn't use professional carpet cleaners?

A lot of damage can occur if a certified technician or firm is not hired to do the job. They can over-saturate the fibers and promote an environment that may foster mold and other microbial growth in time. If using improper equipment, the fibers can be damaged, which would result in replacement being required much sooner. If the wrong cleansing agents are used, or they are not properly rinsed out, they may damage the fibers or make future soil adhere quicker, which will require cleaning more often than would otherwise be necessary.  


What should a customer expect when they hire professional carpet cleaners?

Upon arrival, the technician will assess the carpeting. Once that is complete, the process can begin. First they will vacuum the floor during a process called dry soil removal. This removes any loose items in the flooring. Then soil suspension and extraction will take place. The technician uses a preconditioning agent that is mixed to separate the soil from the fibers. Various methods are employed to extract the soil from the flooring. Grooming may also be done to improve the fiber piles, matting, and to equally disperse protectors or conditioning agents. Then the drying process can begin. Carpets that have been professionally cleaned should be dry in less than 24 hours. Homeowners can assist in this process by ensuring the right temperature is maintained, and there is adequate ventilation. 

When hiring a carpet cleaning technician, make sure that they have received their certification through the Institute of Inspection, Cleaning and Restoration Certification (IICRC). The IICRC is a globally-recognized organization that is the leader in certifying technicians and firms in the restoration, cleaning and inspection industry.

Locally Owned Company with Valuable Resources

As a locally owned and operated business, SERVPRO of Grosse Pointe is strategically located to respond quickly to your water damage emergency and your mold cleanup. When there is mold in a home or business in Grosse Pointe, Grosse Pointe Shores, Grosse Pointe Park, Grosse Pointe Farms, Grosse Pointe Woods, Harper Woods, Hazel Park, Warren, or Madison Heights, we have the resources and personnel to help get your home or business back together. Call us today! (313) 882-5499


*Information provided by: http://www.iicrc.org/the-importance-hiring-professional-carpet-cleaners-a-502.html

16 Fireworks Safety Tips

6/29/2016 (Permalink)

Fire Damage 16 Fireworks Safety Tips SERVPRO of Grosse Pointe has the resources and abilities to respond to any fire emergency, whether it be residential or commercial.

16 FIREWORKS SAFETY TIPS

The National Council on Fireworks Safety’s (NCFS) mission is to educate the public on the safe use of fireworks and encourages consumers to follow the following safety tips before engaging in fireworks celebrations:

1.  Obey all local laws regarding the use of fireworks.

2.  Know your fireworks – Read the cautionary labels and performance descriptions before igniting.

3.  A responsible adult should supervise all firework activities. Never give fireworks to children.

4.  Alcohol and fireworks do not mix. Save your alcohol for after the show.

5.  Wear safety glasses when shooting fireworks.

6.  Light one firework at a time and then quickly move away.

7.  Do not hold a fireworks item in your hand.

8.  Use fireworks outdoors in a clear area; away from buildings and vehicles.

9.  Never relight a “dud” firework. Wait 20 minutes and then soak it in a bucket of water before you discard it.

10.  After purchasing fireworks, always store them in a cool, dry place.

11.  When using fireworks always have a connected hose, bucket of water, or other water source nearby.

12.  Never carry fireworks in your pocket or shoot them into metal or glass containers.

13.  Do not experiment with homemade fireworks.

14.  Dispose of spent fireworks by wetting them down and place in a metal trashcan away from any building or combustible materials until the next day.

15.  Ensure all pets and animals are away from fireworks noise.

16.  With the rise in stress-related disorders affecting American service men and women, pay special consideration to individuals who may be sensitive to loud noises in proximity to your fireworks show.

If you have any questions regarding how to properly use fireworks we encourage you to consult your local dealer.

 About The National Council on Fireworks Safety – The National Council on Fireworks Safety is a nonprofit organization dedicated to educating the public about the safe and responsible enjoyment of consumer fireworks. For more information, visit http://www.fireworkssafety.org.

 

Locally Owned Company with Valuable Resources

As a locally owned and operated business, SERVPRO of Grosse Pointe is strategically located to respond quickly to your water damage emergency and your mold cleanup. When there is mold in a home or business in Grosse Pointe, Grosse Pointe Shores, Grosse Pointe Park, Grosse Pointe Farms, Grosse Pointe Woods, Harper Woods, Hazel Park, Warren, or Madison Heights, we have the resources and personnel to help get your home or business back together. Call us today! (313) 882-5499

SERVPRO® Pledges Ongoing Support to the American Red Cross Disaster Responder Program

6/23/2016 (Permalink)

Community SERVPRO® Pledges Ongoing Support to the American Red Cross Disaster Responder Program SERVPRO is a proud sponsor of the American Red Cross. With the Red Cross Rating, we offer FREE Emergency Ready Plans (ERP) for businesses.

SERVPRO® Pledges Ongoing Support to the American Red Cross Disaster Responder Program

Red Cross recognizes SERVPRO for their contribution to disaster preparedness and recovery efforts

 

Grosse Pointe Farms, MI (Grassroots Newswire) June 1, 2016 -- The American Red Cross recently recognized SERVPRO®, a cleanup and restoration company, for participation in its Disaster Responder Program.  As a Disaster Responder Program member, SERVPRO pledges a donation to the Red Cross in advance of disasters, allowing the organization to respond quickly and effectively to nearly 66,000 disasters annually, most of which are home fires. SERVPRO is entering their third year of partnership with the Red Cross; their donations to the organization to date exceed one million dollars.

According to statistics cited by the Red Cross, seven people die in a home fire each day in the U.S. Aiming to reduce deaths and injuries caused by home fires by 25 percent by the end of 2019, the Red Cross launched a Home Fire Campaign in October of 2014. The support of SERVPRO and other Disaster Responder Program members allows the Red Cross to pursue their home fire prevention goals while they continue to provide critical services to disaster victims.

“One of the reasons home fires account for the majority of the disasters the Red Cross responds to annually is that the risk for home fires exists all year long,” said Mentor Hyska, owner of SERVPRO of Grosse Pointe. “Statistics compiled by the National Fire Protection Association (NFPA) show the majority of home fires are related to unattended cooking accidents – and cooking is something most people do every day.”

Although SERVPRO’s business is helping business and home owners recover from fire, flood and other disasters, the company and its franchisees actively support disaster preparedness education, including fire prevention efforts. When disaster does strike, their relationships with major insurance companies combined with industry-leading job-management technology help smooth the path to rebuilding and restoration for home and business owners affected by the unexpected.

“SERVPRO’s commitment to the Red Cross Disaster Responder Program means that, when disaster strikes, homeowners can count on the Red Cross to address their immediate needs and supply essential services,” said Hyska. “Once the immediate emergency is under control, homeowners can count on the expertise of restoration specialists at SERVPRO of Grosse Pointe to help them restore their property and move forward with their lives.”

For fire prevention tips and information about fire and water damage restoration services, please visit www.SERVPRO.com. For more information on SERVPRO® of Grosse Pointe, please contact Mentor Hyska at (313) 882-5499 or SERVPRO9707@comcast.net.

About SERVPRO®

Founded in 1967, the SERVPRO® Franchise System is a leader and provider of fire and water cleanup and restoration services, and mold mitigation and remediation. SERVPRO's professional services network of more than 1,700 individually owned and operated Franchises responds to property damage emergencies ranging from small individual disasters to multi-million dollar large-loss events. Providing coverage in the United States and Canada, the SERVPRO® System has established relationships with major insurance companies and commercial clients, as well as individual homeowners.

Locally Owned Company with Valuable Resources

As a locally owned and operated business, SERVPRO of Grosse Pointe is strategically located to respond quickly to your water damage emergency and your mold cleanup. When there is mold in a home or business in Grosse Pointe, Grosse Pointe Shores, Grosse Pointe Park, Grosse Pointe Farms, Grosse Pointe Woods, Harper Woods, Hazel Park, Warren, or Madison Heights, we have the resources and personnel to help get your home or business back together. Call us today! (313) 882-5499

Severe Weather Safety Tips

5/16/2016 (Permalink)

Storm Damage Severe Weather Safety Tips If you experience damage from a storm, SERVPRO of Grosse Pointe will be there to help clean it up and get your home or business back together!

Severe Weather Safety Tips

By: Paul Gross, Local 4 Meteorologist

 

Tornado Watch vs. Warning

First, it surprises me how many people still get confused between a WATCH and a WARNING.

A WATCH means that severe weather is possible. Use this advanced notice to plan, as the potential storms could still be hours away.

A WARNING means that severe weather is happening right now. A lot of people don’t take Severe Thunderstorm Warnings seriously: To them, if it’s not a tornado, it’s not dangerous, and that couldn’t be any further from the truth. Some high-end severe thunderstorms generate wind as strong as a tornado -- the only difference is that this wind is blowing in a straight line, and not rotating.  A Tornado Warning means that either somebody has visually confirmed a tornado, or Doppler radar is showing strong indication that a tornado may be developing. You need to take cover immediately.

Where do I take cover?

The rules about where to protect yourself from a tornado are actually quite simple.

·         First, don’t delay!  A number of years ago I did a story about two women in Novi (one visiting the other) who grabbed their children and rushed down the basement as a tornado approached.  It hit the house and severely damaged it only thirty seconds after they got down there, and they didn’t suffer as much as a scratch.  Seconds really do make a difference in some cases.

·         Second, stay away from windows! Your parents or grandparents (or maybe you) were told many years ago to open windows when a tornado threatens. That is not only wrong, but actually makes things even worse.  Furthermore, windows offer you no protection from wind-whipped debris (more on this in a moment).

·         Third, if you have access to a basement, seek shelter down there, and further protect yourself by getting under a table or going into a small room if one’s available.

Finally, if the building you’re in does not have a basement, then get into a small interior room on the lowest floor, such as a bathroom, closest, or pantry. The reason you want to be in or near the center of the building is that this puts some walls between you and the tornado, which protects you from flying debris.

Remember: Most people who are hurt or killed by tornadoes are hit by airborne debris so, the more walls between you and the tornado, the better.

Dispelling some myths

There are so many myths about tornadoes that I don’t have time to discuss them all. The easiest thing to remember is that tornadoes don’t follow any rules. Some people think that tornadoes cannot cross a lake or river. That’s wrong. Some people think that tornadoes always travel in a straight line. Not only is this wrong, but three very responsible research scientists gathering data near the El Reno, Oklahoma tornado on May 31, 2013 lost their lives when the twister suddenly turned north, made a loop, and rapidly expanded to 2.6 miles wide.  Always remember that twisters can be very erratic and, even if you see one that doesn’t appear to be moving your way, it could change course.

Another myth is that twisters always look like a big, black funnel. That’s wrong. Some tornadoes are long and skinny. Others are a thick tube extending down from the cloud base. And some are white! That’s right, white.  And some people think that tornadoes don’t happen at night or early in the morning. Wrong again. Two of our biggest tornado outbreaks in the past 15 years occurred late at night -- those of you in Dundee will certainly attest to this. In fact, just this past Nov. 6, a small, weak tornado touched down at 7:20 a.m. just east of Yale, in St. Clair County.

NOAA Weather Radio

Everybody should have a NOAA Weather Radio. My friend, Bruce Jones, at Midland Radio sums it up best: 

"Weather radios are like smoke detectors for weather. They sit in the corner of the room silently, and don’t sound an alarm until you really need it.”

This year, Local 4 will once again conduct a NOAA Weather Radio campaign, and you’ll have the ability to purchase one at a significantly discounted price either at Meijer or ABC Warehouse. Since we began this campaign five years ago, well over 40,000 weather radios have been purchased. I’ll let you know the details the moment I have our special campaign dates.

My No. 1 Safety Tip

My No. 1 safety tip doesn’t involve tornadoes. Let me ask you a question: Have you ever been outside doing some yard work or otherwise enjoying a warm summer day, a storm is approaching, and you don’t rush inside until those first big drops start falling?

Yes, you have. Everybody has done it. And that decision could be a deadly one. When a severe storm with damaging wind approaches, the strongest, most dangerous wind gust normally rushes out AHEAD of the storm, and hits before the rain begins. Do NOT wait for the rain if you’re outside and severe storms are on the horizon -- you could suddenly be caught outside in the middle of trees and limbs coming down around you as a screaming wind develops with almost no notice.

Furthermore, if you see ANY lightning or hear ANY thunder, no matter how distant it is, then lightning is close enough to strike you. You need to get inside as soon as you see lighting or hear thunder. The official rule for safely resuming outdoor activities is only after 30 minutes go by with no more lightning or thunder.

Here are the Top 4 Severe Weather Safety Tips

1. A WATCH means severe weather is possible. A WARNING means it’s happening right now.

2. If you see lightning or hear thunder, no matter how distant it appears, lightning is close enough to strike you.

3. Seek shelter from a tornado in a basement, or in a small interior room on the building’s lowest floor if there’s no basement.

4. Don’t wait for the rain to head inside. A severe storm’s most dangerous wind gust rushes out ahead of the storm, usually before the rain.

Locally Owned Company with Valuable Resources

As a locally owned and operated business, SERVPRO of Grosse Pointe is strategically located to respond quickly to your water damage emergency and your mold cleanup. When there is mold in a home or business in Grosse Pointe, Grosse Pointe Shores, Grosse Pointe Park, Grosse Pointe Farms, Grosse Pointe Woods, Harper Woods, Hazel Park, Warren, or Madison Heights, we have the resources and personnel to help get your home or business back together. Call us today! (313) 882-5499

Information provided by Paul Gross, Local 4 Meteorologist: http://www.clickondetroit.com/weather/safety

Quickly Identifying and Remediating Mold in Your Home

4/14/2016 (Permalink)

Mold Remediation Quickly Identifying and Remediating Mold in Your Home This is mold from water damage on a ceiling. SERVPRO of Grosse Pointe has the resources & personnel to help get your home or business back together.

Identifying Mold & Mildew In your House

Quickly Identifying and Remediating Mold in Your Home

Mold causes the deterioration of organic matter. Dampness creates ideal conditions for mold, and it feeds off of organic materials such as drywall, wood or cloth. After water damage has occurred, mold can begin growing in as quickly as two days.

This means that standing water needs to be removed and cleaned up as soon as you notice it. This eliminates the ideal growing conditions that allow for mold to take root.

You should always hire a company, like SERVPRO of Grosse Pointe, that has undergone extensive training and is certified in IICRC-the most trusted certification for mold removal.

Their training includes the ability to:

– Determine where water is coming from
– Identify the presence of mold
– Ensure mold does not spread any further
– Remediate mold
– Utilize thorough drying techniques to ensure mold does not return
– Restore property or advise on methods necessary to do so

Identifying the Mold

Mold has no set appearance and it can be any number of colors, including black, gray, white, green or pink.

One sure sign is visible identification of mold. But if the mold is unusual-looking you might not even realize what you are seeing. Mold can form in clusters or spots and it can grow in places you may not be able to see.

Determining the Presence of Mold

Our experts can find mold wherever it may be hiding. They know which signs to look for to determine if mold is present. These include:

– Visible signs of mold
– Musty odors
– Humid conditions
– Signs of long-term dampness
– Stained or discolored floors and walls
– Peeled paint and bubbling wallpaper
– Warped walls and bowed supports
– Damp surfaces

What Causes Mold?

Mold is likely growing in your home if you have moisture there. Many types of moisture problems can lead to mold growth. These include damp clothing, leaky pipes, roof leaks, a lack of ventilation, floods, water in the basement, and condensation.

Locally Owned Company with Valuable Resources

As a locally owned and operated business, SERVPRO of Grosse Pointe is strategically located to respond quickly to your water damage emergency and your mold cleanup. When there is mold in a home or business in Grosse Pointe, Grosse Pointe Farms, Grosse Pointe Woods, Harper Woods, Warren, or Madison Heights, we have the resources and personnel to help get your home or business back together. Call us today! (313) 882-5499

What to Do in a Water Damage Emergency

3/10/2016 (Permalink)

Water Damage What to Do in a Water Damage Emergency A Water Damage Emergency is a serious and scary thing. Make sure to call SERVPRO of Grosse Pointe to get your home or business restored to how it was!

What to Do in a Water Damage Emergency

In the event that a water damage emergency strikes your home, it is essential to have a plan so you minimize the time it takes to restore your home. Being prepared for a water damage emergency is the best thing you can do to minimize its negative effects. Once a water damage emergency hits, you can do several things to mitigate your downtime, the biggest of which is hiring a professional water damage restoration company, like SERVPRO of Grosse Pointe.

What Is a Water Damage Emergency?

A water damage emergency is any event that causes catastrophic water damage to your home. It may be a flood or the aftermath of a fire. If it causes your home to lose power—or require it to be shut off— exposes several large portions of your home to the outside world, or you are otherwise unable to stay in your home, you have a water damage emergency.

Hiring SERVPRO Helps in a Water Damage Emergency

Your biggest concern during a water damage emergency is the time it takes to get your home habitable again. The fastest way to achieve this is to hire a professional water damage restoration company, like SERVPRO of Grosse Pointe. We can dispatch several restoration crew members and/or subcontractors at once, who can begin work on many different matters simultaneously. Professional contractors have access to the appropriate equipment, years of experience, and the training necessary to make short work of any water damage emergency you have.

Consult Your Insurance Provider during a Water Damage Emergency

In a water damage emergency, you should contact your insurance provider. Depending on the extent of the damage and the extent of your homeowner’s insurance policy, your insurance company may be able to cover some or all of the costs associated with restoring your home.

A water damage emergency is a devastating event that can take days or weeks to resolve. During this time, you should hire SERVPRO of Grosse Pointe to enter your home and repair the damage. You may need to relocate temporarily if the damage is severe enough to turn off your electricity. Unfortunately, a water damage emergency is difficult to prepare for, because it can occur in so many different ways, and most resolutions are reactive instead of proactive. For more information about what to do in a water damage emergency, you can contact your insurance provider or you can call us, SERVPRO of Grosse Pointe, 313-882-5499.

Locally Owned Company with National Resources

As a locally owned and operated business, SERVPRO of Grosse Pointe is strategically located to respond quickly to your water damage emergency. When water damage occurs in Grosse Pointe, Grosse Pointe Farms, Grosse Pointe Woods, Harper Woods, Warren, or Madison Heights, we have the resources and personnel to help get your home or business back together. Call us today! (313) 882-5499

SERVPRO® Named to Entrepreneur’s Top 10 Franchise List for 7th Consecutive Year

2/5/2016 (Permalink)

Community SERVPRO® Named to Entrepreneur’s Top 10 Franchise List  for 7th Consecutive Year SERVPRO® Named to Entrepreneur’s Top 10 Franchise List for 7th Consecutive Year

SERVPRO®Named to Entrepreneur’s Top 10 Franchise List

for 7th Consecutive Year

Cleanup and restoration franchisor retains top ranking in restoration services category and climbs to #4 ranking overall in the 2016 Franchise 500 rankings

Grosse Pointe Farms, MI (Grassroots Newswire) January 19, 2016 - SERVPRO®, a cleanup and restoration franchise company, maintains its hold on the top ranking in the Restoration Services industry for the 13th consecutive year and moves up to the number four spot overall in the 2016 Franchise 500 rankings from Entrepreneur magazine.* This is the seventh consecutive year SERVPRO has been included in the magazine’s Top 10 list, standing out in a group of more than 951 franchises that qualified for inclusion in the list.

Entrepreneur magazine’s Franchise 500 selection process uses “objective, quantifiable measures of a franchise operation” to help would-be entrepreneurs identify franchise investment opportunities. Some of the most important factors considered by Entrepreneur in developing the list each year are “financial strength and stability, growth rate and size of the system.”

“It’s exciting to be part of a dynamic organization that continues to grow and strives to always provide superior support for its franchisees, and by extension its customers,” said Mentor Hyska, owner of SERVPRO of Grosse Point. “The recognition that the company earns year after year in this prestigious list is confirmation of a commitment to excellence that starts at the top and is evident in the service that each franchisee provides to each and every customer.”

According to Hyska, a number of differentiators set SERVPRO apart from the competition and fuel the attractiveness of the company to both existing franchisees and would-be entrepreneurs looking for a strong business opportunity. Key among these are:

·         SERVPRO’s strength as a brand with a national footprint, wide-spread market penetration, laser-focused brand messaging, and the ability to create national partnerships with organizations such as the PGA TOUR and the American Red Cross.

·         SERVPRO’s commitment to being a learning organization, which keeps training and support at the forefront of the company’s culture and philosophy of success and helps franchisees plan, track, and deliver best-in-class services to consumers.

·         SERVPRO’s focus on continued development and support for proprietary software and systems to allow the company’s operational capacity to keep pace with an aggressive growth strategy.

Sue Steen, SERVPRO Industries, Inc., chief executive officer, adds, “One of the potential pitfalls of growing too quickly is outpacing your capacity to train and support the franchisees. SERVPRO® is a conservative company, and early on we took the time to build a strong system and put the building blocks in place to support growth without sacrificing support to our franchisees.”

“Today,” Steen continues, “as a mature franchise organization with more than 1,700 locations under a single brand, recognition like this makes it clear we are reaping the rewards of having laid a solid foundation and a framework to handle quick growth. As our brand continues to grow, we will continue our winning strategy of supporting and improving upon our infrastructure and investing resources in training and support.” 

SERVPRO® specializes in fire and water cleanup and restoration services, helping both commercial and residential customers recover from property damage emergencies “Like it never even happened.” For more information about SERVPRO® of Grosse Point, contact Mentor Hyska at (313) 882-5499 or SERVPRO9707@comcast.net. For more information about SERVPRO®, please visit www.SERVPRO.com.

*http://www.entrepreneur.com/franchise500